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Questions about the Event

Parking, course access, refund requests and more!

Refund Requests

Did you purchase Refund Protection? You can submit your refund request here. More information about managing your Refund Protection can be found here.

If you did not purchase Refund Protection, or if the event you registered for did not offer it, refund requests may be submitted to the event organizer.

Other questions about the event

  • Parking/Course access

  • Participation with a stroller, earbuds/headphones,

  • Packet/Race Kit Pick up or Shipping

  • Event start time/location

  • Course time limit

  • Bib number look up

  • Requesting a discount or access code

  • Question about results or photos inquiry

  • Or anything else that is related to the event specifically!

Please head to your Participant Dashboard, or utilize any public search engine (ie/ Google), to locate the event website. From there, you should be able to find the answer to your question on the event website or FAQs. You can also contact them directly though their contact form or support email.