Participants and Fundraisers
Participant FAQs
- Managing my Race Roster Registration Refund Protection
- How to become a promoter
- How to add an activity for a Virtual Challenge
- How to create a CAD Payment Profile and associate it with your Promoter account
- Understanding the promoter dashboard
- How to Follow Participants in Races Using Predictive Tracking
- Why are referrals missing from my promoter dashboard?
- How to create a USD Payment Profile and associate it with your Promoter account
- How to upload your virtual results as a participant
- How can I sign up multiple people during registration?
- How to associate a payment profile to your promoter payouts
- Questions about the Event
Fundraising
- Opting in or out of event fundraising: Participant FAQs
- Participant Dashboard: Thank You Messaging for Donors
- What do I do if I donated to the wrong pledge page? or my donation isn't showing as a pledge?
- How to set up and manage an individual fundraising page
- How to share an individual fundraising page
- How do I share my team fundraising page?
Gift Registrations
Sign In and Manage Registration
- Where can I access my participant information (Edit personal information, fundraising tracking, communication from the event director, referral links)?
- How to Find Registrant Names on an Apple Wallet Registration Pass
- How to change my Race Roster account password?
- How a participant can sign a waiver outside of registration
- Enabling Two-Factor Authentication (2FA) - Participants and Fundraisers
- How can I confirm if I am registered for an event?
- How do I get a copy of my confirmation receipt?
- How to change my email address on my Race Roster account
- Why do I need a Race Roster account?
- How to sign in to Race Roster
- What is an Event Claim?
- How do I edit my registration