---
title: Managing my subscription status to organization emails
description: Managing subscription status to organization
---
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1. [Race Roster Knowledge Base](https://help.raceroster.com/en-us/knowledge-base?hsLang=en-us)
2. [Race Roster CRM](https://help.raceroster.com/en-us/knowledge-base/race-roster-crm?hsLang=en-us)
3. [Campaigns and Marketing](https://help.raceroster.com/en-us/knowledge-base/race-roster-crm?hsLang=en-us#campaigns-and-marketing)
March 13, 2026
# Managing my subscription status to organization emails
By registering for events using Race Roster and agreeing to the terms and conditions of each transaction, **you are allowing event organizers who use our CRM tool and group their events into organizations to reach out to you as a contact**. These CRM email notifications are powered by our platform. Below, we outline the types of emails you may receive and explain the process by which you may unsubscribe.
**Please note:** With your consent, event organizers may additionally reach out to you using their in-house email managers, SMS messaging systems, or third party platforms such as Mailchimp and Zapier. Such notifications fall outside the scope of this article. Please reach out to the organizer should you have questions on those topics.
### **Promotional emails from organizations**
| **Content and topics** | **Email subject line examples** | **Sender examples** |
| --- | --- | --- |
| Sponsor or partner advertisement | *Special offers from our sponsors* | \[Organization sender\] - [info@ourorganization.com](mailto:-info@eventorganizerdomain.com) via amazonses.com |
| Merchandise promotion with prompts for purchase | *Don't miss out! Order your swag before X date* | \[Organization sender\] - [info@ourorganization.com](mailto:-info@eventorganizerdomain.com) via amazonses.com |
| New event announcement with prompts for registration | *Register now for \[New/next year's event name/Event series\]* | \[Organization sender\] - [info@ourorganization.com](mailto:-info@eventorganizerdomain.com) via amazonses.com |
| Promo code, group discount or limited-time pricing offers | *Flash sale!* *Use our promo code/Register a group of X for a discount/50% off until X date* | \[Organization sender\] - [info@ourorganization.com](mailto:-info@eventorganizerdomain.com) via amazonses.com |
| Loyalty achievement announcement | *Unlock your perks as a loyalty participant* | \[Organization sender\] - [info@ourorganization.com](mailto:-info@eventorganizerdomain.com) via amazonses.com |
| Business or organization newsletters sent from the CRM email campaign tool | *Our monthly newsletter* *Our year-end wrap-up* | \[Organization sender\] - [info@ourorganization.com](mailto:-info@eventorganizerdomain.com) via amazonses.com |
**Subscription rule**
- Subscription settings available
Promotional emails from organizations constitute marketing by seeking new, unsolicited transactions or communicating information beyond the relevant for the event you registered for. Announcing a registration launch, promoting a third party's limited time offer, prompting for event merchandise purchases, invitations to loyalty programs, general organizational newsletters---all such email communications are considered promotional emails.
### **Subscription settings**
To stop receiving these types of promotional emails from an organization, click the "Unsubscribe" link at the bottom of the email. From the subscription settings page, select "**Unsubscribe from promotional and marketing communication emails from this Organization.**" Then, click the blue "Unsubscribe me" button. See screenshot below.
To re-subscribe to these emails, email **support@raceroster.com** or the EO with your written consent for subscription, along the lines of:
*I consent to be resubscribed to promotional communications from Race Roster and \[Organization name\].*
Questions about unsubscribing from event emails? Visit our article [**Managing my subscription status to Race Roster and event emails**](https://hubspot.raceroster.com/en-us/knowledge-base/managing-my-subscription-status-to-race-roster-and-event-emails?hsLang=en-us).
- [Event Organizers and Race Directors](https://help.raceroster.com/en-us/knowledge-base/event-organizers-and-race-directors?hsLang=en-us#main-content)
- [Participant Management](https://help.raceroster.com/en-us/knowledge-base/event-organizers-and-race-directors?hsLang=en-us#participant-management)
- [Financials](https://help.raceroster.com/en-us/knowledge-base/event-organizers-and-race-directors?hsLang=en-us#financials)
- [Marketing & Promotions](https://help.raceroster.com/en-us/knowledge-base/event-organizers-and-race-directors?hsLang=en-us#marketing-promotions)
- [Email Campaigns, MailChimp Integration](https://help.raceroster.com/en-us/knowledge-base/event-organizers-and-race-directors?hsLang=en-us#email-campaigns-mailchimp-integration)
- [Products](https://help.raceroster.com/en-us/knowledge-base/event-organizers-and-race-directors?hsLang=en-us#products)
- [Team Management and Settings](https://help.raceroster.com/en-us/knowledge-base/event-organizers-and-race-directors?hsLang=en-us#team-management-and-settings)
- [Onsite App](https://help.raceroster.com/en-us/knowledge-base/event-organizers-and-race-directors?hsLang=en-us#onsite-app)
- [Registration Questions](https://help.raceroster.com/en-us/knowledge-base/event-organizers-and-race-directors?hsLang=en-us#registration-questions)
- [Fundraising Settings and Receipts](https://help.raceroster.com/en-us/knowledge-base/event-organizers-and-race-directors?hsLang=en-us#fundraising-settings-and-receipts)
- [Promo Codes, Discounts, and Gifting Codes](https://help.raceroster.com/en-us/knowledge-base/event-organizers-and-race-directors?hsLang=en-us#promo-codes-discounts-and-gifting-codes)
- [Virtual](https://help.raceroster.com/en-us/knowledge-base/event-organizers-and-race-directors?hsLang=en-us#virtual)
- [Results](https://help.raceroster.com/en-us/knowledge-base/event-organizers-and-race-directors?hsLang=en-us#results)
- [Access codes](https://help.raceroster.com/en-us/knowledge-base/event-organizers-and-race-directors?hsLang=en-us#access-codes)
- [Director Access and Settings](https://help.raceroster.com/en-us/knowledge-base/event-organizers-and-race-directors?hsLang=en-us#director-access-and-settings)
- [Pricing](https://help.raceroster.com/en-us/knowledge-base/event-organizers-and-race-directors?hsLang=en-us#pricing)
- [Event Page Settings](https://help.raceroster.com/en-us/knowledge-base/event-organizers-and-race-directors?hsLang=en-us#event-page-settings)
- [Your Dashboard](https://help.raceroster.com/en-us/knowledge-base/event-organizers-and-race-directors?hsLang=en-us#your-dashboard)
- [Sub-events](https://help.raceroster.com/en-us/knowledge-base/event-organizers-and-race-directors?hsLang=en-us#sub-events)
- [Other FAQs](https://help.raceroster.com/en-us/knowledge-base/event-organizers-and-race-directors?hsLang=en-us#other-faqs)
- [Volunteers](https://help.raceroster.com/en-us/knowledge-base/event-organizers-and-race-directors?hsLang=en-us#volunteers)
- [Create, Edit or Take Your Event Live](https://help.raceroster.com/en-us/knowledge-base/event-organizers-and-race-directors?hsLang=en-us#create-edit-or-take-your-event-live)
- [Waivers](https://help.raceroster.com/en-us/knowledge-base/event-organizers-and-race-directors?hsLang=en-us#waivers)
- [Reports](https://help.raceroster.com/en-us/knowledge-base/event-organizers-and-race-directors?hsLang=en-us#reports)
- [Participants and Fundraisers](https://help.raceroster.com/en-us/knowledge-base/participants-and-fundraisers?hsLang=en-us#main-content)
- [Participant FAQs](https://help.raceroster.com/en-us/knowledge-base/participants-and-fundraisers?hsLang=en-us#participant-faqs)
- [Fundraising](https://help.raceroster.com/en-us/knowledge-base/participants-and-fundraisers?hsLang=en-us#fundraising)
- [Gift Registrations](https://help.raceroster.com/en-us/knowledge-base/participants-and-fundraisers?hsLang=en-us#gift-registrations)
- [Sign In and Manage Registration](https://help.raceroster.com/en-us/knowledge-base/participants-and-fundraisers?hsLang=en-us#sign-in-and-manage-registration)
- [Transfer Registration](https://help.raceroster.com/en-us/knowledge-base/participants-and-fundraisers?hsLang=en-us#transfer-registration)
- [Access Codes](https://help.raceroster.com/en-us/knowledge-base/participants-and-fundraisers?hsLang=en-us#access-codes)
- [Teams](https://help.raceroster.com/en-us/knowledge-base/participants-and-fundraisers?hsLang=en-us#teams)
- [Security & Compliance](https://help.raceroster.com/en-us/knowledge-base/participants-and-fundraisers?hsLang=en-us#security-compliance)
- [Promo Codes](https://help.raceroster.com/en-us/knowledge-base/participants-and-fundraisers?hsLang=en-us#promo-codes)
- [Race Roster CRM](https://help.raceroster.com/en-us/knowledge-base/race-roster-crm?hsLang=en-us#main-content)
- [Organizations](https://help.raceroster.com/en-us/knowledge-base/race-roster-crm?hsLang=en-us#organizations)
- [Contact Management and Validation Lists](https://help.raceroster.com/en-us/knowledge-base/race-roster-crm?hsLang=en-us#contact-management-and-validation-lists)
- [Reporting](https://help.raceroster.com/en-us/knowledge-base/race-roster-crm?hsLang=en-us#reporting)
- [Events and Event Groups](https://help.raceroster.com/en-us/knowledge-base/race-roster-crm?hsLang=en-us#events-and-event-groups)
- [Campaigns and Marketing](https://help.raceroster.com/en-us/knowledge-base/race-roster-crm?hsLang=en-us#campaigns-and-marketing)
- [Non-profit Organizations](https://help.raceroster.com/en-us/knowledge-base/race-roster-crm?hsLang=en-us#non-profit-organizations)
- [Fundraising Coordinators](https://help.raceroster.com/en-us/knowledge-base/fundraising-coordinators?hsLang=en-us#main-content)
- [Resources](https://help.raceroster.com/en-us/knowledge-base/fundraising-coordinators?hsLang=en-us#resources)
- [Participant and Team Fundraising](https://help.raceroster.com/en-us/knowledge-base/fundraising-coordinators?hsLang=en-us#participant-and-team-fundraising)
- [Reporting](https://help.raceroster.com/en-us/knowledge-base/fundraising-coordinators?hsLang=en-us#reporting)
- [Timers](https://help.raceroster.com/en-us/knowledge-base/timers?hsLang=en-us#main-content)
- [Account settings](https://help.raceroster.com/en-us/knowledge-base/timers?hsLang=en-us#account-settings)
- [Results](https://help.raceroster.com/en-us/knowledge-base/timers?hsLang=en-us#results)
- [Timing Tools](https://help.raceroster.com/en-us/knowledge-base/timers?hsLang=en-us#timing-tools)
- [Bib Assignment](https://help.raceroster.com/en-us/knowledge-base/timers?hsLang=en-us#bib-assignment)
- [Participant Data and Reports](https://help.raceroster.com/en-us/knowledge-base/timers?hsLang=en-us#participant-data-and-reports)
- [The ASICS Runkeeper™ app](https://help.raceroster.com/en-us/knowledge-base/the-asics-runkeeper-app?hsLang=en-us#main-content)
- [The ASICS Runkeeper™ app](https://help.raceroster.com/en-us/knowledge-base/the-asics-runkeeper-app?hsLang=en-us#the-asics-runkeeper-app)
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