Skip to content
Submit a knowledge article idea
  • There are no suggestions because the search field is empty.

How to set up and manage Start Groups

Start groups, also known as start waves or corrals, organize participants at the start line based on factors such as expected pace or finish time. Race Roster allows event organizers to create start groups, set capacity limits, establish eligibility requirements, and manage participant assignments

Enable start groups

1. From the Event Dashboard, navigate to Settings > Start groups.

2. Enable the Start groups toggle.

Create a start group

1. Select the Start group management tab

2. Select + Add a start group

3. Enter the Start group name

4. Select the applicable sub-events, if required

5. Enter a Start group capacity, if required

Use a descriptive start group name that clearly identifies the applicable distance and expected pace or finish time. Start group names are displayed to participants during registration.

For example:

  • Marathon Elite
  • Marathon Corral A – 3:05 to 3:34 min/km
  • Marathon Corral B – 3:35 to 4:05 min/km

Note: If multiple sub-events start at the same time and location, start groups can either be created separately for each sub-event or shared between them. For example, a shared group could be named Marathon and Half Marathon Corral A – 3:05 to 3:34 min/km.

Configure start group eligibility

Under the start group eligibility settings, Allow automatic start group verification is enabled by default.

When automatic verification is enabled, participants can select the start group without additional eligibility verification. Once registration is complete, the start group is recorded as both requested and assigned to the participant.

To require eligibility verification:

1. Disable Allow automatic start group verification.

2. Enable the required eligibility option or options.

3. Select Save & exit when the start group configuration is complete.

The following eligibility options are available:

  • Validate based on list: Verifies eligibility against a validation list associated with the event's owning organization in Race Roster CRM. This option is only available when the organization has at least one validation list. See Understanding Race Roster CRM's validation lists for more information.
  • Allow manual validation via URL collection: Adds a field during registration where the participant can provide a URL to a previous event result as evidence of their pace or finish time.

Both options can be enabled together.

If neither eligibility option is selected after automatic verification is disabled, the participant can request the start group, but an event organizer must manually review and assign the participant.

Review start group capacity and requests

After a start group is saved, it appears under Start group management.

The start group summary displays:

  • Start group capacity
  • Number of participants assigned to the start group
  • Number of participants who requested the start group during registration

Additional start groups can be created as required.

During registration, participants select from the available start groups using a dropdown menu. The registration form also identifies start groups that require eligibility verification.

Manage participant start group assignments

The Start group assignments tab displays participants who have selected or been assigned to start groups.

The table includes the following information:

  • Selected start group: The start group selected by the participant during online or onsite registration, or entered by an event organizer when manually adding or bulk importing the participant.
  • Assigned start group: The participant's confirmed start group following automatic verification, validation list verification, or manual assignment.
  • Verification status: The current status of the participant's eligibility for the requested start group.

Verification statuses include:

  • Invalid: The participant does not meet the eligibility criteria.
  • Unverified: The participant is awaiting verification and assignment by an event organizer.
  • Verified (manual): The participant has been manually verified by an event organizer, such as after reviewing a submitted results URL.
  • Verified (automatic): The participant has been automatically verified by Race Roster through a validation list or because automatic verification is enabled for the start group.

Change a participant's start group assignment

1. Navigate to the Start group assignments tab

2. Locate the participant.

3. Select Action > Edit assignment.

4. Update the Status and Start group assignment fields as required.

5. Select Save.

Once saved, the participant's updated verification status and start group assignment will appear under Start group assignments.

Allow participants to view and edit their start group

A participant's assigned start group is displayed on their Participant Dashboard. If no start group has been assigned, Not assigned is displayed. Changes made to a participant's assignment by an event organizer are also reflected on the participant's dashboard.

Event organizers can also allow participants to update their own start group after registration.

To enable start group editing:

1. From the Event Dashboard, navigate to Participant Data > Editable Data.

2. Enable Start group under Participant Information

Once enabled, a Start Group option is available under Edit Registration on the participant's Participant Dashboard while the event's edit window remains open.

The same eligibility requirements configured for the start groups continue to apply. Participants cannot select a start group that has reached capacity, and start groups requiring manual verification still require review and approval by event staff.

If additional assistance is required, please contact Race Roster Support.