Staff access determines which settings and reports a staff member can view within an event dashboard. Access levels can be updated at any time to provide more or fewer permissions based on the staff member's role.
Before updating staff access, the person must already have access to the Race Roster event dashboard. To add a new staff member, see How to grant staff access for an event.
Staff access can be customized when a person is first added or updated at any time by following the steps below.
1. Go to your dashboard, verify top right that you are using Race Roster as an Event Organizer.
2. On the lefthand menu, select Management > Staff access.
3. Locate the staff member, then navigate to the Action column on the right to select Edit from the dropdown.
4. On the next page, you will see 150+ items in checkbox format. The items reflect what pages, data and tools they will be able to view, export from and/or make changes to. Simply select or deselect from the options to customize access.
5. Alternatively, you can choose from one of the default options in the dropdown (e.g., Full Control, Financial Admin, Volunteer Coordinator, Timer Access, etc). Once selected you can stick with the preset checkboxes or customize further from there.
6. To configure the emails you would like this event organizer receive related to event management, check or uncheck the boxes under Email notifications at the bottom of the checklist.
7. Scroll down and hit the Save button before navigating to another page.
Note: The organizer will not be sent a notification that their staff access settings have changed. We recommend communicating that with them directly, as applicable.
Remove staff access from an event
Staff members can also be removed from an event when they no longer require access.
Locate the staff member, then navigate to the Action column on the right to select Delete from the dropdown.
Note: Selecting Delete removes the staff member's access to the event. It does not delete their Race Roster account or the user profile associated with their email address.
The staff member will no longer have access to the event dashboard after they are deleted from the event.
If further assistance is required when assigning staff access, you may contact Race Roster support (director@raceroster.com or director@raceroster.com.au) for guidance.